FAQ Content:

1. The dates
2. The Venue
3. Registrations rates
4. Registration Procedure
5. Cancellation policy
6. Opening hours
7. Important Dates
8. Onsite registration
9. Badge pick-up
10. List of registered companies & participants
11. Refund of the VAT
    
     

The dates

15-18 October 2012

 The venue

Grimaldi Forum
10 avenue Princesse Grace
98000 Monaco

 Registration rates

Exhibitors:

The minimum stand space rental is 6m2.

Stand rental includes:
- Stand construction: frame, panels, carpeted floor, lighting, power outlets, company sign (stand no. & company name);
- Furniture*: one table, 3 or 4 chairs, one storage unit, wastebasket, coat stand;
- Audiovisual equipment*: one 20 inch monitor, one multi-zone DVD player.

* depending on the stand rental option chosen.
 

The rates listed above also include:

• Registration of 3 or 4, full time employees* (of the same company and same country) per stand. Registration for "additional participants" are 450,00 euros per person
• Badge giving full access to the Exhibition Floors
• Access to the program of conferences and special press events during the market
• Listing in the "Official Guide" (company name, logo, participants contact details, short description of your company)
• Access to the official "Networking Tool", the online participants database, open one month prior to the market
• Free editorial in the "SPORTEL News"
• Invitation to the "Golden Podium Awards" ceremony and the  "Golden Podium Cocktail" held on Tuesday, October 16th
• Delegate's Bag containing the Official Guide & Guide Supplement
• Free wifi
• Negociated rates on selected hotel reservations
   

Visitors:

A Visitor pass is 790.00 euros (plus refundable 19.6% VAT) and includes:

• Badge giving full access to the Exhibition Floors
• Listing in the "Official Guide" (company name,  participants contact details)
• Access to the official "Networking Tool", the online participants database, open one month prior to the market
• Access to the program of conferences and special press events during the market
• Invitation to the "Golden Podium Awards" ceremony and the "Golden Podium Cocktail" held on Tuesday, October 16th
• Delegate's Bag containing the Official Guide & Guide Supplement
• Free wifi
• Negociated rates on selected hotel reservations

 Registration procedure

• If you have attended previous SPORTELs and have a SPORTELAccount*:
  Please enter your User ID & Password in the corresponding fields to access the registration page.
   
• If this is your first time attending a SPORTEL Market:
  You will NOT yet have a SPORTELAccount. One will be created automatically  in the name of your company once you have submitted your online contract.
  Click here to register.
  
  If you have changed company, do not hesitate to contact Marine Picoulet for Exhibitors Registration, or Amy Mullan for Vsitors Registration.
   

• For International Federations:
  Please enter your User ID & Password in the SPORTELAccount fields.
  If you have forgotten your access codes, please contact Marine Picoulet for Exhibitors Registration or Amy Mullan for Visitors Registration.

The SPORTELAccount allows you to:
- Access your participation contract
- Modify your participation contract (changes on company information; addition, cancellation and substitution of participants, ...)
- Book your accommodation online

The Administrator of your SPORTELAccount will be the only person in charge of your company's registration for SPORTELMonaco 2012. The Administrator can be an employee or a participant and is able to access to all SPORTEL Services including Online Registrations, Hotel Reservations, Technical Manual and more. He or she will receive all automated emails from SPORTEL regarding your registration.
For further information, please contact Marine Picoulet for Exhibitors Registration or Amy Mullan for Visitors Registration.

 Cancellation policy

Stand:

• On or before September 24, 2012: 70% refund of the total stand amount.
• After September 24, 2012: No refund.

Participant:

• September 24, 2012:  this date 85% refund of the participation amount.
• After September 24, 2012: No refund.

Substitution:

Substitutions are permitted only between company employees based in the same country (see Contract section 5.b)
Every SUBSTITUTION received after September 24, 2012, will be charged 100 Euros plus 19,6% VAT.

 Opening hours

Registration desk:
Sunday 14th to Wednesday 17th: 9:00 - 18:00
Thursday 18th: 9:00 - 16:00

Market opening hours:

Stand set-up : Saturday 13th and Sunday 14th: 8:00 - 20:00

Daily stand set-up:
Monday 15th: 8:00 to 9:00
Tuesday 16th, Wednesday 17th and Thursday 18th: 8:30 to 9:00
                   

 Important dates

If you register onsite, your contact details will be printed in the "Additional Guide" Supplement no. 2 to the Official Guide.

 Onsite registration

Onsite registration will take place at the Registration Desk in the Main Hall, Level 0.
Participants registering onsite will be invoiced the same rate as pre-registered participants, however we strongly encourage you to pre-register to enjoy the following  SPORTELServices:
- Your inclusion in the Official Guide that is distributed to every participant;
- Access to the Networking Tool one month prior the event to contact the Exhibitors and Visitors and organize your meetings in advance ;
- Benefit from special rates for your accommodation.

 Badge pickup

You must collect your badge at the SPORTEL Registration desk in the Grimaldi Forum.

Each pre-registered and confirmed participant will receive a BAR CODE by email.
All you need to do is go to the Fast Line of the pre-registration desk with a printed copy of this email and your business card.

To avoid queues, we strongly suggest that you collect your badge on Sunday, October 14, 2012.
 

 List of registered companies and participants

• Short list: companies listing, free access - online on August 27th, 2012.
• Detailed list of participants: you will be able to download the participants' list by logging on to your Networking Tool - online on September 10, 2012.

Refund of the VAT

In accordance with the European Tax Legislation, Monaco Mediax/SPORTEL must invoice its services with the 19.6% Value Added Tax (VAT).
Foreign companies (EU or non-EU) are entitled to a refund of the paid VAT.

Original invoice
VAT refund claim can only be processed on presentation of the paid original invoice. Duplicates or client-copies, even certified, will not be accepted. Please be careful not to lose your original invoice, or you will lose your refund.

TEVEA INTERNATIONAL is the only Tax representative recommended by Monaco Mediax/SPORTEL. It is specialized in VAT refund claims and will handle the entire procedure for your company.

In the meantime, if you have any questions or need additional information, do not hesitate to contact Mrs. Ellen BOSMA or Mrs. Claudia PRAMS directly at:

TEVEA INTERNATIONAL
64 rue du Ranelagh, 75016 PARIS
Tel: +33 1 42 24 96 96 - Fax: +33 1 42 24 89 23